# Syniad CI

> Continuous Improvement Specialists

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## Sitemaps

- [XML Sitemap](https://syniad.uk/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Resources](https://syniad.uk/resources/)
- [Common "Gemba" Mistakes](https://syniad.uk/gembamistakes/): Gemba - what does it mean? Why has it become a chore? Lets begin to explore how perhaps the word Gemba can be so easily misunderstood.
- [What is Gemba really all about?](https://syniad.uk/what-is-gemba-really-all-about/): We expand into what Gemba should really mean for organisations, and some simple ways that you can improve your organisation starting at the Gemba.
- [Abnormality at a Glance: Mastering Lean Thinking](https://syniad.uk/abnormality-at-a-glance-mastering-lean-thinking/): We will explore the significance of abnormality at a glance, its role in problem-solving, and how it fosters new ways of thinking.
- [P-Values: Navigating the Maze of Statistical Significance](https://syniad.uk/p-values-navigating-the-maze-of-statistical-significance/): Dive into the essentials of p-values and dispel common myths with our guide, designed to clarify statistical significance and give you confidence.
- [Recommended Reading](https://syniad.uk/recommended-reading/): A list of book recommendations for really influential or important material for your learning journey - at all levels of the business.
- [Understanding Control Chart Detection Rules](https://syniad.uk/understanding-control-chart-detection-rules/): Arriving at the 100th Anniversary of Control Charts, we commend the work of Walter A. Shewhart and those that followed in the development of SPC.
- [We don’t use Lean, we use Agile. Which one is better?](https://syniad.uk/we-dont-use-lean-we-use-agile-which-one-is-better/): Agile vs. Lean: what’s the difference, and does it even matter? This blog explores the meaning behind the methods and why we are asking the wrong questions.
- [Rethinking Takt Time in Service](https://syniad.uk/rethinking-takt-in-service-work/): In unpredictable service environments, takt time isn’t about control, it’s about clarity. This blog explores how takt can be used to reveal abnormalities.
- [Statistical Test Selector: Which test to use?](https://syniad.uk/statistical-test-selector/): Always get confused knowing which statistical test you should use to analyse data? Use our test selector app to help you get to the right path.
- [Mistakes You’re Making with Change Management](https://syniad.uk/mistakes-youre-making-with-change-management/): Most change initiatives fail not because of poor intent, but because of poor system design. Here are seven specific mistakes that break change.
- [The Improvement Leader Self Assessment](https://syniad.uk/ci-leader-self-assessment/): This quick diagnostic reveals how improvement and problem solving operate in your organisation, helping Improvement Leader focus where culture shines.
- [Stop Calling 5 Whys a Tool](https://syniad.uk/stop-calling-5-whys-a-too/): We treat 5 Why like a tool, but it’s a mindset. It isn’t about worksheets or counting questions; it’s about staying curious long enough to reach the truth.
- [What Capability Indices Should I Use?](https://syniad.uk/ask-syniad-what-capability-indices-should-i-use/): Stop the Cpk vs Ppk confusion once and for all! Finally understand these tricky capability indices with simple, real-world examples that actually make sense.
- [Does CI Lead to Job Losses?](https://syniad.uk/does-ci-lead-to-job-losses/): “If I improve this process, am I improving myself out of a job?” It’s a question many won’t say out loud, but it shapes how people engage with CI.
- [Using AI in Continuous Improvement](https://syniad.uk/using-ai-in-continuous-improvement/): AI is now everywhere. It writes meeting notes. It drafts reports. It summarises complaints. It classifies defects. It fills in forms that nobody really wanted to complete in the first place. Used well, that is genuinely helpful. Used badly, it becomes something else. A machine for speeding up poor thinking.

## Pages

- [Home](https://syniad.uk/): Improvement specialists helping organisations unlock potential with pragmatic, cross‑industry continuous improvement that inspires lasting change.
- [Refund and Returns Policy](https://syniad.uk/refund_returns/): Last updated: 13/08/2026 This Refund and Returns Policy applies to purchases made from Syniad CI Ltd, including books, clothing, consulting, training and coaching services. Syniad CI Ltd is a UK company registered under number 11329238. For refund or return enquiries, contact enquiries@syniad.uk. Nothing in this Policy limits or excludes any statutory rights that apply to
- [Cookie Policy](https://syniad.uk/cookie-policy/): Syniad uses cookies to personalise and improve your experience. Essential cookies are necessary for the site to operate and do not require consent. Analytics cookies are non-essential and will only be set if you opt in. By accepting analytics cookies you consent to the use of Google Analytics 4 for aggregated site analytics. You can
- [Terms and Conditions](https://syniad.uk/terms-and-conditions/): Last updated date: 13/08/2026 1. Introduction and scope 1.1 These Terms and Conditions govern access to and use of the website at https://syniad.uk and the purchase of any services, digital products or physical products made available through the website. 1.2 The website and relevant services are operated by Syniad CI Ltd., company number 11329238, VAT
- [Privacy Policy](https://syniad.uk/privacy-policy/): Last updated: 13/08/2026 1. Controller and contact Controller: Syniad CI Ltd. Company number: 11329238 Registered office: 167–169 Great Portland Street, 5th Floor, London, England, W1W 5PF Website: https://syniad.uk Privacy contact: enquiries@syniad.uk 2. What personal data we collect Depending on how you interact with us, we may collect the following categories of personal data: Contact data:
- [Shop](https://syniad.uk/shop/)
- [Contact](https://syniad.uk/contact/): We'd love to hear from you! Feel free to contact us with any questions or concerns. We appreciate your interest and look forward to hearing from you. Physical Address​ HQ Nantgarw, Wales, United Kingdom, CF15 7QZ Work Hours Monday to Friday: 08:00 – 17:30 Office contact is available 24/7 Email enquiries@syniad.uk Phone (0) 292 277

## Products

- [Improvement is a habit - Unisex Hoodie](https://syniad.uk/product/improvement-is-a-habit-unisex-hoodie/): Embrace a mindset of personal growth with the Improvement Is a Habit hoodie. A comfortable unisex design for anyone committed to becoming better.
- [Every problem tells a story - Unisex Hoodie](https://syniad.uk/product/every-problem-tells-a-story-unisex-hoodie/): Turn life's challenges into opportunities with the Every Problem Tells a Story hoodie. A unisex design for curious minds and lifelong learners.
- [Still Improving - Unisex Typography Hoodie](https://syniad.uk/product/still-improving-unisex-hoodie/): Celebrate progress, growth and becoming a better version of yourself with the Still Improving hoodie. A unisex design for everyday self-improvement.
- [The Toyota Way (2nd Edition) - Jeffrey Liker](https://syniad.uk/product/the-toyota-way-2nd-edition/): Explore The Toyota Way 2nd Edition by Jeffrey Liker, a definitive guide to Toyota's principles, Lean management and building a culture of improvement.
- [Managing to Learn - John Shook (LEI)](https://syniad.uk/product/managing-to-learn/): Learn practical Lean management with Managing to Learn by John Shook and Mike Rother, a guide to A3 thinking, problem solving and continuous improvement.
- [Rapid Mass Engagement - Frank Devine](https://syniad.uk/product/rapid-mass-engagement/): Discover Rapid Mass Engagement by Frank Devine, a practical approach to engaging people, solving problems and delivering rapid continuous improvement.
- [A6 Double Sided Notebook (Generic Notepad)](https://syniad.uk/product/a6-double-sided-notebook/): Capture observations, ideas and improvement opportunities with this A6 double-sided notebook, designed for CI, Lean and Gemba Walk notes.
- [Gemba Walks (Expanded 2nd Edition)](https://syniad.uk/product/gemba-walks-expanded-2nd-edition/): Explore Gemba Walks 2nd Edition by Jim Womack, a practical guide to observing work, identifying waste and improving processes at the source.
- [Leading Change - Dr. John Kotter](https://syniad.uk/product/leading-change/): Learn how to lead successful organisational change with Leading Change by John Kotter. A practical guide to creating lasting transformation.
- [Learning to See - Mike Rother, John Shook](https://syniad.uk/product/learning-to-see/): From waste to value: master value stream mapping with Lean experts Rother and Shook through practical visuals and instructions.
- [Toyota Kata: Managing People for Improvement](https://syniad.uk/product/toyota-kata/): Toyota Kata by Mike Rother offers tested Lean strategies to foster lasting excellence in any organization. A must-read for leaders guiding change.

## Categories

- [Methods](https://syniad.uk/category/methods/)
- [Leadership](https://syniad.uk/category/leadership/)
- [Statistics](https://syniad.uk/category/statistics/)
- [Other Resources](https://syniad.uk/category/other/)
- [Lean Thinking](https://syniad.uk/category/lean/)

## Product categories

- [Books](https://syniad.uk/product-category/books/)
- [Accessories](https://syniad.uk/product-category/accessories/)
- [Clothing](https://syniad.uk/product-category/clothing/)