Cookie Policy

Syniad uses cookies to personalise and improve your experience. Essential cookies are necessary for the site to operate and do not require consent. Analytics cookies are non-essential and will only be set if you opt in. By accepting analytics cookies you consent to the use of Google Analytics 4 for aggregated site analytics. You can withdraw consent at any time using the cookie settings link in the footer.

This Cookie Policy explains how Syniad CI Ltd. (“Syniad”, “we”, “us” or “our”) uses cookies and similar technologies on https://syniad.uk (the “Website”).

This Policy should be read together with our Privacy Policy, which explains how we process personal data.

Syniad CI Ltd.
Company number: 11329238
Email: enquiries@syniad.uk

Types of cookies we use

We will only set or access non-essential cookies, including analytics cookies, after you have given your prior, active and informed consent through our cookie consent tool.

Continuing to browse or use the Website does not constitute consent. When you first visit the Website, you can:

• accept all cookies;
• reject all non-essential cookies; or
• manage your preferences by cookie category.

Non-essential cookies will be switched off by default. You can use the consent tool to make a positive choice about whether to enable analytics cookies.

You can use the Website without consenting to analytics cookies.

Essential cookies

Essential cookies are necessary for the Website or its security and consent-management functionality to operate. They do not require consent where they are strictly necessary for a service you have requested.

These cookies may be used to:

• remember your cookie preferences;
• maintain the operation and security of the Website; and
• support essential technical functions.

Comment-related cookies should only be enabled if commenting functionality is active on the relevant Website page. If commenting is not available, these cookies should be removed from the cookie banner and should not be set.

Stripe (online payments and fraud prevention)

When you check out or make a payment through the Website, our payment provider Stripe may set essential cookies that are strictly required to:

• process secure online card payments and checkout; and
• help detect and prevent fraud and unauthorised transactions.

These Stripe cookies are always active when required for checkout and do not require consent, because they are strictly necessary for providing the payment service you have requested and for security/anti-fraud purposes. Syniad does not use any personal data derived from these essential Stripe cookies for marketing.

Please note that disabling essential cookies may prevent checkout and online payments from working properly.

Analytics cookies

Analytics cookies are non-essential cookies. They help us understand how visitors use the Website, such as which pages are visited and how visitors navigate the site.

We use Google Analytics 4 (“GA4”) for aggregated website analytics. GA4 analytics cookies will not be set unless you actively opt in to the analytics category.

Analytics information may include information such as:

• pages visited;
• approximate location;
• device and browser information;
• referral information;
• interaction and navigation data; and
• technical information about Website use.

We use this information to understand Website performance, improve our content and services, and identify technical or usability issues.

We do not use GA4 analytics cookies to identify you directly or to provide targeted advertising through the Website.

Google may process information in accordance with its own terms and privacy documentation. Further information is available in Google’s Privacy & Terms. Google may also use other storage technologies or cookies depending on the GA4 configuration, consent settings and technical implementation. We will update this Policy if the cookies or technologies used materially change.

How to withdraw consent

You can change or withdraw your consent at any time by selecting the Cookie Settings or equivalent link in the Website footer.

The consent tool should allow you to:

• view the categories of cookies used;
• accept or reject non-essential cookie categories;
• change your previous choices; and
• withdraw consent as easily as you gave it.

When you withdraw consent to analytics cookies, we will stop setting new analytics cookies and disable analytics functionality for future use where technically possible. You may also delete existing cookies through your browser settings.

Blocking or deleting essential cookies may affect the operation of parts of the Website, including the ability of the Website to remember your cookie preferences.

Most browsers allow you to:

• view cookies stored on your device;
• delete some or all cookies;
• block cookies from particular websites;
• block third-party cookies; and
• receive a warning before cookies are stored.

Please note that browser controls do not necessarily replace the Website’s consent tool. Where you have withdrawn consent, you should also use the Website’s cookie settings to record your preference.