Most improvement programmes stall not because people lack tools, but because leaders don’t have an honest read on how improvement and problem solving actually operate in their organisation. This short diagnostic gives you exactly that – a clear snapshot of your current state in about five minutes. No sign-up, no email required, no scorecard to file away. Just five steps that surface where your improvement culture is strong and where it’s quietly breaking down.

The assessment looks at the behaviours and conditions that determine whether improvement sticks:

• Problem solving culture – are problems surfaced openly, or hidden until they become crises?
• Leader behaviour – do leaders go to the gemba and coach, or manage from the office?
• Data and evidence – is measurement used to learn, or to report?
• Sustained change – do improvements hold, or fade once the project ends?

Who it’s for: leaders at any level with responsibility for improvement, plus improvement teams who want to see how leadership experiences the system.

How to use your results: the score is a starting point for conversation, not a verdict. Pick one or two gaps and go look at the reality behind them – our guides on going to the gemba and why 5 Whys is really just being inquisitive are good places to start.

Please note that this is a diagnostic to start a conversation, not a certification or a compliance check!